Questions
How long does shipping take?
Orders ship from the US and usually arrive in 4–8 business days. Shipping is free and you get a tracking number by email.
Where do you ship?
We currently ship within the United States.
What is your return policy?
You can return your order within 30 days, unused and in its original box. Email support@recovely.com and we'll guide you.
What payment methods do you accept?
All major credit and debit cards, Shop Pay, Apple Pay, Google Pay and PayPal. Checkout is secure and encrypted.
Can I change or cancel my order?
Email support@recovely.com within 12 hours of ordering. Once an order has shipped it can't be changed, but you can still return it.
Is the massager a medical device?
No. recovely products are made for comfort and relaxation, not to diagnose or treat any condition. Do not use while sleeping or driving. If you have a medical condition, are pregnant or use a pacemaker, check with your doctor first.